Per-customer spend and lifetime value, repeat rates, loyalty tiers, signups over time — the difference between “we have regulars” and knowing exactly who they are, what they're worth, and whether they're drifting.
The couple at table 12 has spent $2,140 this year. The birthday party from March never came back. One of those deserves a text — now you know which, and you can reach them.
A regular who comes twice a month is worth more than most catering orders — and gets a fraction of the attention. Ospelia ranks your guests by what they actually spend, so your care goes where the value is.
Repeat rate is the truest health metric a restaurant has, and almost nobody tracks it. Ospelia trends it week over week — so when service slips or a menu change lands wrong, you see it in the return visits before you feel it in revenue.
A list of names you can't contact is a museum. Ospelia shows who you can email and who you can text — the exact audience your campaigns and win-back nudges can actually reach.
Founding-wave seats are limited, and founding pricing stays locked for as long as you stay.