Know your regulars by name.
Guest records with contact details, visits and POS loyalty points per location, plus audience insights on growth, sources and email health — the difference between ‘we have regulars’ and knowing exactly who they are.
Looking for POS loyalty points and gift cards? See Loyalty & gift cards.
Guide: Automated restaurant emails: welcome, birthday and win-back flows
Guide: How to write a restaurant email that brings people back
Example data from the demo café in the live product.
What Customers & loyalty does.
From your POS
Guest records sync from Square with names, emails and phone numbers.
POS loyalty points
Square Loyalty points and activity on each guest, so you can see who your most loyal regulars are.
Audience insights
Growth over 12 months, where guests came from, email and text permission and email health, in one view.
Per location
See which guests visit which location.
Connected to
Nothing in Ospelia sits on its own. Customers & loyalty reads from and feeds these.
Good to know
Where do guest records come from?
From Square, including Square Loyalty points, plus imports, sign-up forms, bookings and online orders.
See which marketing actually moved sales.
Included in Marketing, from $249 a location a month. Unlimited users. Set up in about fifteen minutes.
7 days free · cancel any time